We Don't Just Clean. We're ISO Certified with Our Own In-House Audit System.
We Don't Just Clean. We're ISO Certified with Our Own In-House Audit System.
We'll call within 60 minutes · No lock-in contracts
Nine things your current cleaner probably isn't doing — and that we put in writing.
|
Scope of work
|
What you have now
|
✓ Recommended
You're looking at
Smart Serve
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|---|---|---|
| Photo audit report sent after every clean | Not provided | Every visit, to your inbox |
| Named supervisor — same person, every time | Rotating staff | Knows your space by name |
| Skirting boards, wall marks & high surfaces | Routinely skipped | IMS-checked every visit |
| ISO 9001 · 14001 · 45001 certified | Not certified | Triple ISO — independently audited |
| WHS compliance records on file | No records kept | Archived, available on request |
| $20M public liability — QBE underwritten | Often underinsured | Full $20M, every job |
| Before-hours — office ready when staff arrive | No guarantee | Standard on every clean |
| Same-day return if anything is missed | No guarantee | Written into your contract |
| No lock-in contracts | Usually locked in | Month-to-month, always |
| Overall score | 0 out of 9 | 0 out of 9 |
Every morning after your office is cleaned, a structured digital audit report lands in your inbox — area-by-area, photo by photo, supervisor-signed. Not a generic "clean done" message. Actual evidence.
Every flagged zone photographed and uploaded by your supervisor — boardroom, kitchen, reception, bathrooms.
Skirting boards, corners, cupboard tops, wall marks — all individually ticked and signed off on-site.
Start time, finish time, supervisor name, completion rate — all logged and archived for compliance.
Every report stored for WHS audits, strata inspections, and corporate compliance checks — instantly accessible.
Client-facing spaces cleaned to an exceptional standard — skirting boards, glass, ledges, corners. Always presentation-ready.
Desks, partitions, hidden corners and floors — thoroughly cleaned on schedule aligned with your team's hours.
Full sanitisation behind fixtures, deep-cleaned to hygiene standards. Always fully stocked and spotless.
Cupboard tops, handles, splashbacks, appliances — the areas typically missed by every other cleaner.
Streak-free windows, polished glass partitions, pristine reception areas — the first impression your visitors see.
Pre-inspection blitzes, post-event cleans, one-off deep cleans. Same-day dispatch across Greater Sydney.
"Smart Serve is the first company that has ever cleaned the skirting boards without me asking. The daily report means I walk in knowing — not hoping. I actually trust that my office reflects the standard we hold ourselves to."
"The photos after their first visit showed dust on our cupboards and marks on the walls that had never been touched. Three years with our previous cleaner. Now I get a signed report every morning."
"Since switching to Smart Serve, I haven't received a single complaint from our CEO. Not one. The corners are clean, the skirting boards are clean, the boardroom is spotless. Every time. And I have the audit report to prove it."
We walk every metre, mapping all areas including the ones always missed. No cost. No obligation.
Line-by-line scope with fixed transparent pricing. Delivered within 24 hours of your walk-through.
A named supervisor takes personal ownership of your office from day one. They know your space and your standards.
After every clean, your audit report lands in your inbox. Every area. Every photo. Supervisor-signed.
We walk your office, photograph every missed area, and deliver a full scope and quote within 24 hours. Zero obligation.
We'll call within 1 business day to arrange your walk-through.
Your office is a direct reflection of your business. Book your free audit and discover exactly what's been missed — and what it's been costing your reputation.
